• The alerting and notification system that let's you connect with everyone.
    Any place. Any time. On any device. Any place. Any time. On any device.
  • SmartMsg provides a single nerve-center that places live, real-time inteoperability at your finger tips.
    Beyond issuing urgent mass-alerts to citizens, employees and plant personnel, SmartMsg prioritizes the task of communicating with and coordinating the efforts of essential personnel, including first responders and public safety officials. MORE
    • Designed to enable communications with large numbers of users on a moment's notice, DispatchMgr gives operators and administrators the ability to facilitate and organize multiple communication groups simultaneously. It can also establish audio options and audio playback for these groups which can consist of any combination of radios, phones, PCs or other devices.
    • ExpressMsg is a quick-launch toolbar that enables users to send template-generated, real-time SmartMsg alerts and notifications with as little as one click.
    • When employed with SmartMsg, GeoSpear is an ESRI-based GIS application that initiates alerts to defined geographic areas. Users can send SmartMsg alerts to areas on a map by simply drawing circles, rectangles or free-form polygons, or by selecting zip codes, counties, power grids, water supply lines, etc., from pre-defined map layers. GeoSpear also allows specific addresses on a map to be pinpointed in order to issue alerts to all recipients within a defined radius of that point.
    • MobileMsg extends the SmartMsg solution to smartphones with a mobile-optimized web interface, allowing users to initiate SmartMsg from any location.
    • The ScenarioMgr incident planning and execution module allows communication scenarios to be chained together based on events and their dependencies, with other tasks or procedures in a pre-determined, step-by-step decision tree format. ScenarioMgr is uniquely suited for network and emergency operation centers, healthcare facilities and IT help desks for both commercial enterprises and public agencies.
    • SmartMsg Client is a desktop application for initiating SmartMsg alert notifications to individuals and groups on a wide variety of communication devices — from two-way radios, landlines and cell/smart phones to PCs, TDD/TTY devices and text pagers. IP-based users can also initiate voice, text, and video conferencing sessions with other users on any two-way device, share files, and collaborate via white-boarding. The SmartMsg Client provides a single point of entry for comprehensive interoperable communications in support of emergency preparedness and response, command and control, incident response, as well as operational continuity across any jurisdiction, agency, or enterprise.
    • WebMsg provides a web-based user registration and device management site that enables authorized users to initiate and receive a SmartMsg. In addition, many administrative functions can be accessed via WebMsg to allow administrators to access and manage system functionality and user rules from anywhere they have web access.
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SmartMsg expands your communications footprint

The alerting and notification system that lets you connect with everyone. Any place. Any time. On any device.

SmartMsg is an advanced suite of applications specifically developed to promote secure, reliable, cost-effective communication solutions for:
  • Mass Alerting and Notification
  • Interoperable Communications
  • Incident Scenario Management
  • Multi-agency Coordination and Data Sharing
This open system, software-centric solution supports operational continuity through a user-friendly dashboard that integrates a full range of communication software tools. SmartMsg addresses virtually any critical communications requirement by taking advantage of an organization's existing communication devices and infrastructure, and strengthening and supplementing emergency systems already in place. The end result: a comprehensive communications solution for municipal public safety, enterprise and industrial applications that promises a return on investment that is clearly justifiable.
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SmartMsg Products
 
First Responder Communication
SmartMsg delivers integrated Communications
Utilizing an embedded Voice Over IP (VoIP) architecture, the SmartMsg application along with the Radio Interoperability Module allows for the simultaneous text and voice broadcast of alert notifications to Two-Way Radios, "Push-to-Talk" enabled devices (like Nextel and other supported Cell Phones), PCs, Phones (PBX, IP Based, Cell & Satellite), Pagers, and Wireless PDA's.

The Interoperability Module also allows for integrated real-time communication between Two-Way Radio Talk Groups, Push-to-Talk Groups, Phones, and PC's. This solution supports radios from different manufacturers, across multiple bands/frequencies and pre-defined talk groups.

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